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William joined the AP Bond team as a Healthcare Coordinator in early 2023. In his current role, William processes enrollments, prepares quotes for clients, and assists in resolving medical claim issues for micro accounts. He works closely with Account Managers and Benefits Consultants to provide proper communication to ensure the best customer service experience to his clients.

Prior to AP Bond, William was an EMT. He also worked in the dialysis field as a Certified Hemodialysis Technician and Clinical Engineer. Additionally, William was a member of the Military Police while serving in the Army National Guard’s Counter Drug Task Force.